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Our services
The services we offer our customers are at the heart of our profession: efficiency, expertise and flexibility for mass retail customers.
Technical advice
We guide you in choosing the product and explain the features, functions, uses and suitability of our items.
02Support
After the sale we stay by your side: technical diagnosis, the most suitable solution and, if needed, replacement of a faulty product.
03Favourable terms
Competitive quotes, high discount levels, tailored volumes and flexible payment terms.
0448-hour delivery
Delivery across Italy, islands included, within 48 hours of the purchase date. Ex-warehouse or delivered to destination.
Pre-sale and after-sale support, handled in every detail.
T-trade's mission is to meet the highest standards of customer satisfaction: both the pre-sale and after-sale phases are handled in every detail.
Technical advice
We offer a technical advice service that constantly supports and guides the customer in choosing the right product. Our experience and knowledge give you all the information and guidance needed to make the sale easier from a technical point of view. We are available to explain the features, functions, uses and suitability of our products, suggesting the most appropriate solutions for your specific needs.
Support
Our support service will let you sleep soundly, because our professionalism does not end with the sale: alongside the warranty on all the items in our range, you have access to our intervention service to solve any kind of problem. We promptly manage the entire complaint process: we examine the specific issue, provide a technical diagnosis, suggest the most suitable solution and, where necessary, replace the faulty product.
Favourable purchase and delivery terms
We take care of every aspect of the relationship with our customers, meeting their requests and preparing tailored proposals for each specific need, starting from the purchase stage: we offer competitive quotes and high discount levels to make buying easier, we plan personalised purchase volumes, and we offer flexible, low-cost payment and delivery terms.
Our delivery process is efficient and timely, wherever the goods need to go. Our distribution network is capillary and evenly spread across Italy, and it can operate across the whole of Europe.
We guarantee delivery of our items across Italy (islands included): our logistics platform processes and dispatches the order promptly, and our courier optimises the delivery routes, keeping to the 48-hour timeframe from the purchase date.
The flexibility of our service means you can receive goods ex our warehouse or delivered to destination: the customer is free to use their own carrier to collect and ship the goods purchased.
Export across Europe.
We export across Europe. We rely on the best partners in the international market: this lets us optimise delivery processes and handle all the procedures with ease, preparing documents and certificates, presenting the purchase documents and completing all the paperwork required by customs authorities.
- Germany
- France
- Spain
- Malta
- Greece
- Croatia
- Poland
- Turkey
Import the products you are interested in, with our assistance.
Alongside selling the products in our catalog, T-trade stands out from the competition by offering customers the opportunity to import products of their interest with our assistance: our commercial partners provide specific advice, identify the supplier, verify its reliability, produce reports and test inspections, and monitor the production flow throughout. We take care of the purchase, import and delivery procedures for the customer.
Do you need a quote?
Tell us what you are looking for: we will reply with terms and delivery times.